Cancellation Policy

At Zapllo Technologies Private Limited, we understand that circumstances may change. This Cancellation Policy outlines our procedures for cancellations and refunds.

Cancellation Timeframe

All cancellations must be made within 24 hours of placing an order or booking a service. Cancellations made within this timeframe will be eligible for a full refund of the amount paid.

Cancellation Process

To cancel your order or service, please contact our customer support team through the following methods:

• Email: support@zapllo.com
• Phone: +91 89107 48670

Late Cancellations

Cancellations made after the 24-hour window may be subject to partial refunds or cancellation fees as follows:

• 24-48 hours after order placement: 75% refund
• 48-72 hours after order placement: 50% refund
• Beyond 72 hours: No refund available

Exceptions

We understand that exceptional circumstances may arise. The following situations may qualify for a full refund regardless of the cancellation timeframe:

• Service unavailability due to technical issues on our end
• Natural disasters affecting your ability to use our services

Supporting documentation may be required to process exception-based refunds.

Refund Processing

All approved refunds will be processed within 7-10 business days and will be issued to the original payment method used for the transaction.

Policy Updates

This cancellation policy may be updated from time to time. Any changes will be posted on this page with a revised effective date.

For any questions regarding our cancellation policy, please contact our support team at support@zapllo.com.